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Services

IT Support & AMC

Keep your computers, network and systems running with responsive support and preventive maintenance. Annual maintenance contracts (AMC) give you predictable costs and a team that already knows your setup.

What's included

Every engagement is scoped and quoted to your requirement.

Remote support

Fast help with everyday issues without waiting for a visit.

On-site support

Engineers on site for hardware, network and installation work.

Preventive maintenance

Scheduled checks, updates and cleaning to prevent problems.

User & account management

New staff setup, leavers, passwords and access changes.

Asset & licence tracking

A record of your equipment, warranties and licences.

Vendor coordination

We deal with internet providers and manufacturers on your behalf.

How it works

1

Assess

We review your devices, network and current issues.

2

Agree scope

An AMC covering what you need, at a fixed annual cost.

3

Onboard

We document your setup and fix urgent issues first.

4

Support

Ongoing support and scheduled maintenance.

Frequently asked questions

What does an AMC cover?

Each AMC is tailored. It typically covers remote and on-site support, preventive maintenance visits and system monitoring. Hardware parts are quoted separately unless agreed otherwise.

Can we get support without a contract?

Yes. We also provide one-off support on request.

Discuss IT Support & AMC

Tell us about your requirement and we will come back with a clear scope and quote.